Everything you need to know about working with RTC — from services and pricing to delivery and support.
RTC is a Filipino-founded IT services company that bridges world-class Filipino IT talent with global clients. We specialize in Smartsheet development, technical consulting, and AI-powered SEO — delivering high-standard execution with zero offshore communication friction.
We work with growing businesses and enterprises that need reliable tech support — from startups scaling their operations to Fortune 500 companies needing specialized Smartsheet or integration work. Our clients span various industries across the US and globally.
Our team is based in the Philippines, operating with global delivery standards. We bridge the communication gap that typically comes with offshore vendors — you get world-class talent with clear, proactive communication and consistent quality throughout the engagement.
Every engagement starts with a free 30-minute discovery call. After that, we scope the project and send you a fixed-price proposal within 48 hours — no commitment required until you're ready to move forward.
Yes. Your Smartsheet plan (Pro, Business, or Enterprise) is billed directly by Smartsheet to your organization — not through RTC. Our fees cover the consulting, build, and support work we perform within your Smartsheet environment.
The tiers scale by complexity and team size:
Yes. We support integrations with tools like Jira, Salesforce, Slack, and more. Third-party integrations are included in the Momentum tier and above, or available as add-ons starting at $3,500 per system.
All tiers include post-launch support — 14 days for Launchpad, 30 days for Momentum, and a full 90-day adoption guarantee for Enterprise. We also offer ongoing Managed Support Retainers starting at $1,500/month if you need continued help.
Delivery timelines vary by tier: Launchpad takes 2–3 weeks, Momentum 4–6 weeks, and Enterprise 8–16 weeks depending on scope. We provide milestone updates throughout so you always know where things stand.
Yes. We offer enhancement add-ons at any point:
Our technical consulting covers technology strategy, systems and API architecture, web and app development, code reviews, platform evaluations, and digital transformation roadmaps. We embed with your team and deliver outcomes, not just advice.
Absolutely. Our Advisory tier is available at $200/hr or $1,500 per strategy session with no retainer required. It's ideal for architecture decisions, pre-project planning, code audits, or second opinions on existing technical plans.
The Retainer ($3,500/month, minimum 3-month commitment) includes up to 20 hours of consulting, architecture design, API builds and maintenance, web/app feature development, code review, a monthly strategy call, and async support via a dedicated channel. Hours beyond 20/month are billed at $175/hr.
At $8,000/month, you get a dedicated technical lead acting as your embedded CTO — unlimited consulting hours within scope, full architecture ownership, cross-platform API development, team management guidance, weekly executive alignment meetings, and a same-business-day response SLA.
Yes. Full-stack web and mobile development is part of our Technical Consulting services. We build client portals, internal tools, and customer-facing products designed to scale with your business.
We combine AI tools with human oversight to produce keyword research, content briefs, on-page optimization, and competitive analysis at scale — faster and more data-driven than traditional approaches. The result is content engineered to rank and convert, not just fill pages.
The Starter tier ($1,500/month, 3-month minimum) includes 8 AI-optimized blog posts per month, keyword and AI search topic research, a content calendar (Notion or Sheets), and a monthly performance report.
Choose System ($2,000/month) if you have a site but aren't ranking — it adds on-page SEO for 5 pages/month, FAQ and structured data markup, and quarterly competitor content gap audits.
Choose Convert ($2,500/month) if you're getting traffic that doesn't convert — it adds conversion copy review, a monthly strategy call, and a brand voice guide.
Yes. Under the Convert tier, all assets are fully owned by the client with no lock-in. We recommend discussing asset ownership terms during your discovery call if you're on a lower tier.
SEO is a long-term investment. Most clients begin seeing measurable movement in rankings and traffic within 3–6 months. The minimum 3-month commitment exists because meaningful SEO impact requires consistency and compounding effort.
We send fixed-price proposals within 48 hours of your discovery call. For project work, what's quoted is what you pay — no hidden fees. Retainers have defined monthly inclusions with overages billed at transparent hourly rates.
Every engagement follows four phases:
Yes. The Advisory tier for Technical Consulting and the Launchpad tier for Smartsheet are both designed as low-commitment entry points. You can expand the engagement once you've seen how we work.
We're flexible. Every engagement starts with a discovery call where we listen to your specific situation. If a standard tier doesn't fit, we'll scope a custom arrangement and price it accordingly.
Book a free 30-minute discovery call — we'll answer everything and scope your project at no commitment.