Everything you need to know about working with RTC — from services and pricing to delivery and support.
RTC is a Filipino-founded IT services company that bridges world-class Filipino IT talent with global clients. We specialize in GEO + SEO, Smartsheet development, and technical consulting — delivering high-standard execution with zero offshore communication friction.
We work with growing businesses and enterprises that need reliable tech support — from startups scaling their operations to Fortune 500 companies needing specialized Smartsheet or integration work. Our clients span various industries across the US and globally.
Our team is based in the Philippines, operating with global delivery standards. We bridge the communication gap that typically comes with offshore vendors — you get world-class talent with clear, proactive communication and consistent quality throughout the engagement.
Every engagement starts with a free 30-minute discovery call. After that, we scope the project and send you a fixed-price proposal within 48 hours — no commitment required until you're ready to move forward.
Yes. Your Smartsheet plan (Pro, Business, or Enterprise) is billed directly by Smartsheet to your organization — not through RTC. Our fees cover the consulting, build, and support work we perform within your Smartsheet environment.
The tiers scale by complexity and team size:
Yes. We support integrations with tools like Jira, Salesforce, Slack, and more. Third-party integrations are included in the Momentum tier and above, or available as add-ons starting at $3,500 per system.
All tiers include post-launch support — 14 days for Launchpad, 30 days for Momentum, and a full 90-day adoption guarantee for Enterprise. We also offer ongoing Managed Support Retainers starting at $1,500/month if you need continued help.
Delivery timelines vary by tier: Launchpad takes 2–3 weeks, Momentum 4–6 weeks, and Enterprise 8–16 weeks depending on scope. We provide milestone updates throughout so you always know where things stand.
Yes. We offer enhancement add-ons at any point:
Our technical consulting covers technology strategy, systems and API architecture, web and app development, code reviews, platform evaluations, and digital transformation roadmaps. We embed with your team and deliver outcomes, not just advice.
Absolutely. Our Advisory tier is available at $200/hr or $1,500 per strategy session with no retainer required. It's ideal for architecture decisions, pre-project planning, code audits, or second opinions on existing technical plans.
The Retainer ($3,500/month, minimum 3-month commitment) includes up to 20 hours of consulting, architecture design, API builds and maintenance, web/app feature development, code review, a monthly strategy call, and async support via a dedicated channel. Hours beyond 20/month are billed at $175/hr.
At $8,000/month, you get a dedicated technical lead acting as your embedded CTO — unlimited consulting hours within scope, full architecture ownership, cross-platform API development, team management guidance, weekly executive alignment meetings, and a same-business-day response SLA.
Yes. Full-stack web and mobile development is part of our Technical Consulting services. We build client portals, internal tools, and customer-facing products designed to scale with your business.
Generative Engine Optimization structures your content so AI models cite your brand by name when buyers ask questions in your category — on ChatGPT, Gemini and Perplexity. Traditional SEO competes for a position in a list of links; GEO competes to be the answer.
It matters now because the dynamic is winner-takes-most: only 3–5 brands get cited per answer, and whoever establishes that authority first is hard to displace. We still do the SEO fundamentals — they feed the same engine.
A one-time $1,000 diagnostic and the usual place to start. We run 20 buying-intent queries across ChatGPT, Gemini and Perplexity and send you screenshots of every place your brand is invisible, plus a roadmap if you decide to fix it. Low-risk proof of the problem before you commit to a retainer.
Foundation ($2,000/month, 3-month minimum) builds your baseline: AI-visibility tracking across ChatGPT, Gemini and Perplexity, 2 GEO + SEO posts per month structured for citation, FAQ schema implementation, and a monthly scorecard of citation appearances and ranking shifts. Best for brands just starting to build AI search presence.
Choose Engine ($3,500/month) — our recommended tier — when you want the full system rather than a baseline: a complete visibility audit and content plan, 4 citation-optimized posts per month, FAQ schema plus Google Search Console setup, monthly reporting on citations and AI appearances, and an async strategy review each month.
Choose Operator ($6,000/month) when you want maximum output: everything in Engine plus 6–8 posts per month, conversion-focused product and landing copy, a quarterly citation / digital-PR push, priority turnaround, and a 45-minute monthly strategy call.
Yes — at every tier. Everything we produce for you is yours to keep, with no lock-in: posts, schema, tracking setup and reporting. If you leave, the assets stay with you.
GEO is a compounding investment. Most clients see measurable movement in citations and rankings within 3–6 months, which is why the 3-month minimum exists. The Gap Report is the exception — that's a snapshot of where you stand right now, delivered as a one-off.
Two things: custom AI agents that triage, draft and act on repetitive knowledge work, and event-driven integration pipelines that keep your systems in sync so nobody re-types data between tools. The goal is removing manual handoffs, not adding another dashboard to check.
The tiers scale by how much of your operation the agents run:
Models get updated, prompts may need changes, and the edge cases nobody thought of tend to surface around week six — systems left alone after handover usually break within a few months. Our Managed AI Operations retainer covers monitoring, prompt and model updates, cost optimization and a monthly performance report: from $1,500/mo for Pilot, $3,500/mo for Copilot, and $7,500/mo for Autopilot, with a 6-month minimum term on Pilot and Copilot and 12 months on Autopilot. It's optional but strongly recommended — decline it and the system is handed over as built, with later work quoted at $175/hour.
No — and we never take a cut of them, because we never handle them. Build fees and retainers cover our work. The AI model provider, telephony platform and messaging accounts stay in your name, and you pay those vendors directly. We set them up and configure them, and we'll estimate the monthly run rate during scoping so there are no surprises.
Yes — smart contracts, wallet integrations and dApp front-ends, delivered in partnership with Quecko. We'll also tell you plainly where blockchain genuinely adds value to your business and where it doesn't. Packages are being finalized with our delivery partner, so these are custom-scoped per project for now.
We send fixed-price proposals within 48 hours of your discovery call. For project work, what's quoted is what you pay — no hidden fees. Retainers have defined monthly inclusions with overages billed at transparent hourly rates.
Every engagement follows four phases:
Yes. The Advisory tier for Technical Consulting, the Launchpad tier for Smartsheet, and the Pilot tier for Automations & AI are all designed as low-commitment entry points. You can expand the engagement once you've seen how we work.
We're flexible. Every engagement starts with a discovery call where we listen to your specific situation. If a standard tier doesn't fit, we'll scope a custom arrangement and price it accordingly.
Book a free 30-minute discovery call — we'll answer everything and scope your project at no commitment.
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